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CLIENT ASSOCIATION(s): International Psychogeriatric Association, IPA POSITION REPORTS TO: Executive Director DIRECT REPORTS: N/A EMPLOYEE STATUS: Exempt, Full-time (Minimum of 37.5 hours/week) ROLE TYPE/LEVEL: Mid Level (Non-Supervisory)
CLIENT/DEPARTMENT OVERVIEW: For four decades, the International Psychogeriatric Association (IPA) has been a leader in the field of older adult mental health. As a global organization with members in 58 countries, IPA provides multi-disciplinary educational activities, scientific meetings and well-respected publications to promote better mental health for older people all around the world.
JOB OVERVIEW: The IPA Program Manager will manage the planning, communications, execution and analysis for IPA’s education and membership programs, assist with in-person meeting planning, support communications and marketing, and other related projects.
POSITION RESPONSIBILITIES (minimum of 37.5 hours/week):
Serve as Staff Liaison: Prepare meeting materials, schedule calls, and manage projects, programs and committee activities listed below in a timely and organized manner with oversight from the Executive Director.
Education and Training Committee (formerly Products and Services)
Webinar Series
Journal Club
Debate Series
Membership Committee
Early Career Network
Advocacy and Public Awareness Advisory Committee
Marketing and Communications Taskforce
Mentorship Program and Taskforce
Artificial Intelligence (AI) Taskforce
Assist the Executive Director with the IPA-NPS Initiative (Neuro-psychiatric symptoms): A group of experts and IPA/industry leaders creating research, campaign materials, diagnostic tools, and guidelines for care in the context of dementia and other diseases
Coordination of calls/schedule, action items, and assistance with the planning of any in-person meetings
Assist the Executive Director with the following groups including general scheduling, communication, and creation of meeting materials
Congress Organizing Committee (changes each year based on location)
Executive Committee
Board of Directors
Manage IPA Awareness Week campaign by creating, organizing, and scheduling email blasts, website updates, and social media posts for this campaign in collaboration with our social media contractor
Oversee and help ensure the success of all online courses, including updates to existing courses, creation of new courses on relevant topics, promotion of all courses and analysis of performance
Responsible for all aspects of IPA’s online events/programs including registration, promotion, live technical support, recordings, and evaluations of events
Manage and coordinate all communications and scheduling with speakers/ presenters, including collecting speaker materials, ensuring full understanding of roles and responsibilities, and scheduling of pre-meetings and events
Manage and complete our annual CME application (Continuing Medical Education) in conjuncture with our annual meeting ensuring full compliance to all CME requirements/materials
Oversee the marketing and communications activities related to all programs and IPA membership benefits including the content creation by our social media contractor for our social media sites; Facebook, LinkedIn, Twitter/X, Instagram
Assist in maintenance of the IPA website including posting announcements of programs and general updates
Assist Executive Director with the planning of the annual and in-person meetings including:
Set up and management of online and in-person registration processes
Assist in the coordination/communications of presenter acceptances using our abstract management website
Manage the creation and publishing of our annual Book of Abstracts
Process all reimbursement payments for speaker/leadership travel and awards
Assist with the logistical planning of technology, catering, and other needs as assigned
General membership support, including but not limited to copying, faxing, database management (including iMIS updates and creating/maintaining new database systems), maintaining computer and paper files, coordinating mailings, drafting letters, and processing online payments and invoice for membership
Process incoming and outgoing expenses as needed
Answer informational calls regarding the IPA related programs and activities and incoming emails to the Info email account.
Oversee department inventory including supplies, letterhead, reference materials.
Other duties and projects assigned.
SKILLS AND QUALIFICATIONS:
Strong project management, communication, and organizational skills
Ability to coordinate multiple committees, programs, and international stakeholders
Proficiency with virtual events, databases, and basic marketing/social media coordination
EDUCATION/EXPERIENCE:
Bachelor’s degree required; related field preferred
2–4 years of experience in program or nonprofit/association management
Experience with event coordination (virtual and in-person) and stakeholder communication
TRAVEL REQUIRED:
1-2 weeks per year.
WORK ENVIRONMENT: This is a full-time position located in our office in downtown Milwaukee, WI and a minimum of two days onsite in the office (including Wednesday as an all-staff-in-office day) are a requirement of the role.
PHYSICAL REQUIREMENTS:
Ability to sit or stand for extended periods
Ability to lift up to 10–20 lbs occasionally
Ability to use a computer and standard office equipment
ADDITIONAL INFORMATION:
Morning calls between 6-7 AM required 2-3 times per month.
EDI is one of the top five association management firms in the U.S., providing professional services for national and international medical, trade and scientific associations. Our 50 years of experience are a key asset to the associations we serve, with client relationships exceeding 30 years.
SUMMARY OF EMPLOYMENT BENEFITS- One of the top 5 largest association management companies worldwide employing 150 professionals. EDI manages 30 clients with national and international membership bases with events held globally.- Competitive salaries in the association management industry.- Flexible, fun, challenging work environment with advanced computer and support systems.- Team work environment.- Opportunities for skill development and career advancement.- Commitment to professional development.- Updated, contemporary office space.