The National Precast Concrete Association (NPCA) has been the go-to trade association for the precast concrete industry since 1965. We support manufacturers and suppliers by providing the tools, training, and certifications they need to build strong businesses. Our mission? To grow the use of high-quality precast concrete and help our members succeed.
The Essentials and Leadership = DISRUPT
At NPCA, we’re not just about concrete—we’re about shaking things up (in a good way). Our DISRUPT philosophy keeps us moving forward:
Drive Change
Innovate as Teams
Shift Perspectives
Revolutionize Solutions
Unleash Creativity
Progress Over Perfection
Transform Together
Job Summary
We’re looking for someone who brings **good energy to the office** while keeping things organized and running smoothly. You should be detail-oriented, tech-savvy, and great with people—because this role is all about making sure our certification programs stay on track and that members get the support they need.
You’ll be the go-to person for keeping our Plant Certification, Plant Evaluation, Personnel Certification, and Product Listing programs on point. From managing program data to assisting members and coordinating logistics, your job is to keep the wheels turning—without letting the details slip through the cracks.
What You’ll Be Doing
Be the friendly face (or voice) for certification inquiries helping members with applications, updates, and troubleshooting.
Answer calls and emails with professionalism and a “we’ve got this” attitude.
Support the team by scheduling meetings, prepping materials, and keeping things organized.
Keep certification data in check tracking deadlines, processing applications, and ensuring accuracy.
Assist in committee work helping with research, materials, and projects.
Coordinate plant inspections and audits in partnership with external agencies.
Travel occasionally to NPCA conventions and conferences.
Update and refine SOPs to keep processes running efficiently.
Work across departments to improve the member experience and find solutions.
What You Bring to the Team
A get-it-done attitude you see a problem and jump in to fix it.
Sharp attention to detail you don’t let things slip through the cracks.
Tech-savvy mindset comfortable with databases, spreadsheets, and digital tools.
Customer-first approach members rely on clear, friendly communication.
A sense of humor because some days, you just have to laugh.
Positivity and teamwork you make the office a better place just by being there.
How We’ll Know You’re Crushing It
Certification programs run smoothly and efficiently.
Members feel supported and informed.
Deadlines are met without a hitch
Processes are improving over time
Administrative experience you know how to keep things organized.
Strong communication skills written and verbal.
Commitment to a fully digital, paperless workflow.
Willingness to travel occasionally within the U.S. and Canada.
If you’re the kind of person who keeps things moving, enjoys working with people, and brings good vibes to the office, we want to hear from you.
The National Precast Concrete Association’s mission is to provide industry leadership by promoting quality precast concrete products across all markets, addressing industry challenges and developing opportunities for our members’ success.
