Department: Knowledge and Practice Basic Function: Leads the development, management, and enhancement of our product and service offerings. This role is crucial in ensuring that our products and services meet the evolving needs of our members and stakeholders while aligning with the association’s strategic goals. Reports To: Vice President, Knowledge & Practice Specific Responsibilities: Duties to include but are not limited to: 1. Product Development and Management: • Oversee the lifecycle of products and services from ideation to launch, ensuring they meet member/stakeholder needs and align with the association’s strategic goals. • Conduct market research, member surveys, and segment strategies to identify opportunities for new products or ser