Duties and Responsibilities: To perform this job successfully, a position incumbent must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Supports the management and execution of MBA Education’s certification and designation programs, with the greatest amount of attention on the Certified Mortgage Banker (CMB) designation and the Commercial Certified Mortgage Servicer (CCMS) designation. Serves as a point of contact for, and responds, to questions and inquiries from both prospective and current students and ensures the needs of current candidates are being met. Administers and oversees the success of MBA’s