SUMMARY The Membership Engagement Coordinator is an essential member of ABA’s Membership team, providing data management and administrative support to the team as well as customer service to ABA members. The Coordinator serves as the first line of contact for member inquiries and is critical in increasing engagement by members in ABA’s activities, particularly for first and second year members. The Coordinator also serves as a key resource on ABA’s AMS platform, providing significant data management and supporting the ABA team in the deployment of new technologies. The role requires a customer support mindset, strong self-direction, keen attention to detail, the ability to independently research solutions to problems, and follow technical procedures successfully.
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