Manager, Patient Engagement and Public Advisory Roundtable
American Thoracic Society
Location: New York City, New York
Type: Full Time
Project Management/Program Development
Research and Information
4 Year Degree
Manage assigned department-wide projects and provide professional staff support to the ATS Public Advisory Roundtable as directed by the unit Senior Director. Project management liaison to multiple ATS staff units (e.g., ITS, Creative Services, Communications, Meetings, Finance, Executive Office, and Assemblies) as well as external stakeholders such as patient groups, vendors, and committee members. The duties of this role are year-round but major responsibilities may occur during the following time blocks as listed below.
Preceding the ATS Annual Conference. Major responsibilities include managing the inclusion of patient speakers to scientific symposia of the annual conference. Working with PAR members to identify patients appropriate to deliver talks as part of various scientific panel discussions. Work with the scientific symposia chairs to prep the patient speakers for presenting at the conference. Manage all logistics of incorporating the patient speakers to the annual conference symposia including scheduling and overseeing 20-30 pre-meeting conference calls, conference registrations for patients, hotel, and travel logistics for patients. Help the patients to write and prepare their conference presentations. Other responsibilities include managing the process of candidate nomination and voting for the annual PAR Recognition Awards presented at the ATS conference. The patient engagement manager also plays a key role in the annual PAR Fall Planning Meeting as well as strategic positioning of patient activities within the ATS.
At the Annual ATS Conference. The Manager, Patient Engagement and PAR plays a critical role in all activities involving patients and families at the ATS annual conference. The manager, in conjunction with the department Senior Director, serves as a primary onsite liaison for all patient speakers at the annual conference. The manager oversees the PAR office, patient speaker lounge, oxygen storage stations, and all other patient-centered locations onsite at the annual conference. The manager oversees the pre-registration efforts and onsite registration desk and temp staff for the Patients & Experts forum—a key half day patient education day event held at the ATS annual conference. The manager also oversees all logistics on the ground for the Patients & Experts Forum to include speaker/panelist management, attendee meals, breakout rooms, oxygen refill station, meeting room signage, A/V, and room setup. The Manager also plays a key role in managing logistics for the PAR Business Meeting, the Abstract Scholarship Awards presentations, the PAR Symposium, PAR booths on the conference Exhibit Floor, and any other ad hoc event at the ATS annual conference that involves advocates, patients or families.
Post-ATS Annual Conference, Summer, and Year-long. Each summer the Manager, Patient Engagement and PAR produces the annual ATS Patient Voices booklet, which is a collection of stories as told to the ATS by patients with lung diseases. This involves interviewing multiple patients or family members and extensively editing written drafts of their stories, as required. The manager also oversees the annual Lung Disease Week program, which is a patient education series held throughout the year where the ATS focuses on various lung diseases for weeklong periods over the course of the year. The manager aggregates content for each of these Lung Disease Weeks, creates and manages the LDW websites, works with PAR members to identify appropriate expert and patient speakers for live webinars, moderates all live webinars, and update websites with enduring materials from these webinars.
Other Roles The Manager, Patient Engagement and PAR serves as backup staffer to the unit Senior Director for activities pertaining to the Heath Equity and Diversity Committee and at times may be asked to assist with activities of the ATS Chapters.
Bachelor’s degree required
Three to four years’ experience working with committees in a health care/office setting in a professional capacity, highly desirable
Nonprofit experience a plus
Ability to travel a minimum of 3-4 times per year
Practical experience in common software applications (MS Office suite).
Experience with online meeting or web conferencing software (e.g., GoToMeeting, Zoom, Teams, etc)
Ability to prioritize and work independently
Must possess strong organizational skills
Detail oriented person with high aptitude for knowledge and use of online data management systems.
Strong personal communication skills (oral and written), and strong aptitude for using diplomacy in working with members and expediting problem-solving.
The American Thoracic Society is the world's leading medical society dedicated to accelerating the advancement of global respiratory health through multidisciplinary collaboration, education, and advocacy. Core activities of the Society’s more than 16,000 members are focused on leading scientific discoveries, advancing professional development, impacting global health, and transforming patient care.