Career Center

Job Summary:

The AFA Affinity Relationships Manager is responsible for identifying, establishing, developing and driving successful, productive relationships and revenue growth with our affinity relationship partners, including corporate members, agents, brokers, and other sources of business. Duties and responsibilities include but are not limited to: Identifying and researching new types of affinity partnerships. Also bringing aboard new AFA affinity relationships and more importantly maintaining existing relationships. Tracking affinity partner financial performance and pro-actively adjusting strategies and tactics to leverage opportunities, revenue generation, and the alignment of the AFA brand. Execute activities and projects relative to business development, campaign management, and brand building for AFA and its membership.

ESSENTIAL FUNCTIONS:

Maintaining Overall Partner Relations (approximately 50% of effort):

• Experience contributing to a high-performing fine association marketing/sales team in a high-growth, fast-paced environment.
• You are an outstanding collaborator with incredible empathy and understanding of the needs of our customers, both insureds, affinity partners, and agents alike.
• You will be an excellent, proactive advocate for AFA and its more than 100,000 members and are passionate about their brand experience
• Exceptional oral and written communication skills. Your communication style is flexible to the situation. You communicate clearly and with a purpose.
• A love of process and optimization.
• You are excited about the opportunity to experiment with strengthening the AFA Affinityprograms and telling their stories across multiple channels.
• You are calm under pressure and thrive when working independently.
• You have excellent organizational skills, integrity, and great follow-through on tasks.
• You are comfortable challenging norms while working collaboratively with colleagues at all levels of the organization.
• A spirit of adventure and entrepreneurship to build this new role within our growing organization?You have a strong sense of accountability, fun, and adventure.
• A natural curiosity. You love learning how things work and you are always looking for innovative improvements.

Administrative Support and Database Administration (approximately 40% of effort):

• Maintain development files for key stakeholders
• Set parameters and run weekly, monthly, annual, and on-demand reports.
• Enter development transactions and maintain up-to-date contact information.
• Ensure development data integrity and accuracy of reports.
• Providing support for developing marketing content as needed

Other Duties as assigned (approximately 10% of effort):

• Other tasks as assigned

REQUIRED JOB QUALIFICATIONS:

Education and Experience Required:

• Bachelor’s degree in business, communications, marketing, or related field or equivalent work experience

Knowledge, Skills, and Abilities Required:

• Minimum 3–5 years of successful relationship/account management/sales experience in the membership organizations.
• Demonstrated Affinity Partnership Management expertise
• Salesforce or other CRM administration experience or ability to build competency quickly.
• Ability to manage data entry efficiently and accurately.
• Ability to effectively utilize interpersonal skills and reliable information when working with internal customers, team members, and external stakeholders to accomplish project goals.
• Strong customer service orientation and skills.
• Strong organizational skills and ability to consistently attend to details and meet deadlines.
• Excellent verbal and written communication skills and interpersonal skills.
• Ability to consistently handle telephone and email requests in a courteous and efficient manner.
• Ability and commitment to act with integrity, professionalism, and confidentiality.
• Technical support, analytical, and problem-solving skills, or ability to develop them.