International Foodservice Manufacturers Association (IFMA)
Location: Chicago, Illinois
Type: Full Time
Required Education: 4 Year Degree
Information Technology and Web
For nearly 70 years, the International Foodservice Manufacturers Association (IFMA) has served companies and professionals in the away-from-home food and beverage industry with content-rich conferences and innovative insights and best practices. We are a leading B2B trade association within the foodservice industry fostering community and providing our members with the tools, resources, connections, and programming necessary to improve their businesses.
The Director of Business Line Technology will provide sound technical leadership in all aspects of our business. Communicate with employees and stakeholders to ensure our company’s technologies are used appropriately. Having a strong business acumen is essential in this role. Well-versed in current technological trends and familiar with a variety of business concepts. An excellent communicator and educator with the ability to take highly technical terms and put them into terms that the business needs and values.
Lead all IFMA’s technology needs and innovation, working closely with IFMA leadership to provide organizational efficiency and maximizing user experience to position the association for the future.
Lead, manage, audit, and oversee the business/organizational technology stack, including:
Association Management System (iMIS)
Learning Management System (Path)
Web Content Management System (Umbraco)
Email Marketing Management System (Informz/Higher Logic)
Virtual Event Platform (Pathable)
Marketing/Sales Management System (Hubspot)
Event Management System (Aventri)
Webinar Platform (GotoWebinar)
Ensure all systems are integrated for efficiency and strategic goals
Ensure systems are meeting IFMA strategic goals and member needs
Work closely with all teams to optimize and find technology efficiencies
Develop technical aspects of the company’s strategy to ensure alignment with its business goals
Help departments use technology profitably
Supervise system infrastructure to ensure functionality and efficiency
Build quality assurance and data maintenance processes
Monitor KPIs to assess technological performance
Use stakeholders’ feedback to inform necessary improvements and adjustments to technology
Communicate technology strategy to partners
Proven experience with association information tool iMIS
About International Foodservice Manufacturers Association (IFMA)
As an established trade association serving foodservice manufacturers for 70 years, the International Foodservice Manufacturers Association (IFMA) works to improve industry practices and relationships while equipping every foodservice manufacturer with the tools to navigate their future with confidence. By providing insights, developing best practices and fostering connectivity through events, we enlighten members and motivate change that leads to the betterment for the individual member organization and the industry at large.
We are entirely industry-focused, working as a neutral partner to improve communication and collaboration across the foodservice landscape. We facilitate knowledge and relationships while impacting and enhancing the foodservice experience at every touchpoint—all the way down to the consumer. Serving, leading and connecting are what we are all about. As we continue to evolve with the changing industry needs, we remain steadfast as a trusted resource for our members—creating value that is exponentially greater than our members’ investments.