While our patients don’t often see us, The American Health Information Management Association(AHIMA) see our patients in a way no other healthcare professional does. We are the driving voice and authority in health information globally, our dedicated team members work at the intersection of healthcare, technology, and business leading an impact to the health information profession.
We are currently seeking a Membership Manager to join our team.
The Membership Manager is responsible for membership engagement, retention and acquisition by developing, implementing and managing AHIMA programs designed to demonstrate value for all types of membership. The Membership Manager will cultivate and manage strategic membership growth projects resulting in outreach to specific member segments, development of member benefits and the marketing of AHIMA membership. This will be accomplished by through collaboration with Senior Membership Management.
Additional areas of focus will be providing support and oversight of all Access communities that relate to the various membership and volunteer groups that are under the purview of the membership department.
Manage and implement engagement activities for current and future communities.
Develop resources, create a communication plan to encourage engagement from members, but not limited to the Heath Information profession.
Utilize communities to identify new audiences.
Serve as the membership database subject matter expert by evaluating current data, determine membership related information needed across the Enterprise.
Develop strategies for data collection to assist other business units in the development and delivery of content relevant to the Health Information profession.
Identify potential new members based on behavior/current engagement.
Create and implement strategies to improve the member experience.
Lead, advise, and manage the Student Advisory and plan annual Student Academy, Student Open House, and other events.
Develop meeting content, arrange speakers, logistics, and agenda items to meet the needs of the audience.
Develop, implement, and manage member benefit portfolio especially as it relates to student members and career resources.
Establish ongoing career preparation services for AHIMA members via multiple delivery channels including based upon team recommendations, such as, but not limited to managing and enhancing webinars, toolkits, and the Mentor Match Program.
Bachelor’s Degree, preferably in communications, marketing, or a related degree.
5+ years of association membership engagement experience and component relations. Preferably, experience with working with student/early career members.
Self-starter with an energetic personality who is comfortable working independently and as part of a team. Creative person who can think outside the box.
Solid project management skills.
Knowledge of marketing concepts, practices and tactics.
Strong written, verbal (including presentation ability), and digital communication skills.
Ability to manage cross functional teams and workflows
Ability to manage groups of volunteers and the deliverables generated by said groups.
American Health Information Management Association is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, color, religious creed, national origin, age, sexual orientation, gender identity, physical or mental disability, and/or protected veteran status.
Telecommuting is allowed.
About American Health Information Management Association (AHIMA)
The American Health Information Management Association (AHIMA) is the leading voice and authority in health information, wherever it is found. Our people work at the intersection of healthcare, technology, and business. While our patients don’t often see us, we see our patients in a way no other healthcare professional does. That is because AHIMA-certified professionals ensure that sensitive health stories remain accurate, accessible, protected, and complete—at all times.