In 1950, our founder Dr. William Wasson had the foresight to gather recreation leaders from 11 HBCU’s to begin what would become NIRSA. The sharing of ideas, professional development, research, and comradery continues today.
At NIRSA, we honor our history while looking towards the future. We are looking for an exceptional Sr. Director of Membership and Programs to realize our vision of inspiring the development of healthy people and healthy communities worldwide through the platform of collegiate recreation .
In this role, you will lead a team of four talented directors in membership, professional development/learning, events and experience, and the national sports program and have a key strategic role in the organization.
Design and oversee implementation of programs, products, and services consistent with the mission, vision, and value proposition of NIRSA. Support the Executive Director and Association Boards in the development and implementation of strategy for NIRSA and its related entities. Gather, analyze, and apply information about members, customers, competition, and external influencers to leverage opportunities and evolve programs, products, and services. Advise Executive Director and Boards on execution results that can inform future strategy and resource allocations. Participate in all NIRSA Board meetings to present information and advise decision making in collaboration with Executive Director.
Oversee development and implementation of content strategy for the Association. Lead team of content managers and producers to develop and implement portfolio of learning, networking and publications/resources that support career development and learning needs of campus recreation professionals. Determine most effective way to produce content and deliver to identified segments. Leverage capacity of NIRSA volunteer groups to produce timely, relevant content.
Develop a comprehensive member recruitment and retention strategy to grow the member base. Oversee the development and execution of annual recruitment, retention, and engagement tactics. Forecast membership growth potential and create strategies to target specific segments. Keep pace with member and customer needs by reviewing data from a variety of sources and inputs.
Be an active member of the executive team whose primary responsibility is to ensure effective internal operation of the organization, manage evolution of the organizational structure, and ensure operations, policies and procedures are fair and best positioned to support the organization and its people. The Executive Team is responsible for modeling NIRSA HQ values and maintaining the desired culture for the organization.
As the senior leader for several functional areas, this position is responsible for:
Linking strategy to execution
Overseeing the execution of Board approved annual tactics; strategic direction within the departments under management, tracking progress, working through challenges, and enabling success of those goals
Ensuring NIRSA values are adhered to in HQ operations, decision making and culture
Developing management and leadership capabilities within staff to enhance leadership and succession opportunities within the organization
Identifying trouble spots and problem solving with staff
Identifying successful practices and improving internal processes with an eye toward future needs and budget realities
Connecting and aligning content produced by departments under management to deliver a comprehensive and effective content strategy that drives membership engagement and growth
Learning/Professional Development Department
Oversee development and execution of portfolio of learning products and programs that evolves with the needs of customers and changes in the industry
Ensure portfolio of learning products and programs is aligned with overall content strategy, annual priorities, and is intentionally coordinated with content generated by other departments.
Ensure learning events are designed, planned, and executed for high attendee satisfaction and net income defined in annual budgets.
Oversee site selection and contracting for live education events outside of the scope of Director authorities.
Oversee effective collaboration with regional leadership and other stakeholders to develop and execute regional conferences that align with NIRSA’s learning portfolio and regional or local networking goals.
Oversee development and execution of annual recruitment and retention plan, KPI’s and assessment and iteration of efforts
Oversee execution a portfolio of products, services and volunteer opportunities valued by members that drive retention and engagement
Maintain a clear value proposition for membership internally and externally.
Review qualitative and quantitative data about member needs and changes in the industry to inform product and program development and recruitment targets
Advocate for and steward a positive member and customer experience
Steward NIRSA volunteer service as an effective professional development and networking opportunity for members
Resources & Benchmarking
Oversee development and execution of portfolio of resources and benchmarking products that evolves with the needs of customers and changes in the industry
Ensure resources and benchmarking products are designed and produced for high user satisfaction and net income defined in annual budgets.
Ensure portfolio of resources and benchmarking products are aligned with overall content strategy, annual priorities, and is intentionally coordinated with content generated by other departments.
National Sport Programs
Oversee execution of national sport programs including regional and national championships, evaluation of new sport opportunities, and sports officials’ development programs.
Ensure sport programs are aligned with overall content strategy, annual priorities, and is intentionally coordinated with content generated by other departments.
Ensure sport programs are designed, planned, and executed for high satisfaction among players, volunteer tournament staff, officials, and other partners.
Oversee site selection and contracting for tournaments outside of the scope of Director authorities.
Oversee effective staff collaboration with Champ Series leadership, tournament hosts, and other stakeholders that result in tournaments aligned with NIRSA values and executed to NIRSA’s sport standard
Act on behalf of the Executive Director, internally and externally, as requested in her absence
Serve as representative of the organization at the request of the Executive Director.
Attends NIRSA professional development events and other stakeholder meetings as needed to gather information about members, customers, participants to inform execution of operations and strategy discussions
A bachelor’s degree or equivalent experience.
A minimum of 10 years of progressive association, nonprofit or related business management experience. Minimum of 5 years of senior leadership experience.
Ability to work in a team environment and produce results in conjunction with fellow team members.
Proven track record of effectively managing a department to achieve organizational goals within organizational culture.
Outstanding communication skills, both verbal and written, are required to work effectively with all levels of personnel, management, members, and external organizations.
Organizational skills, attention to detail and the ability to accomplish multiple tasks with limited supervision are required.
Proven ability to establish and maintain effective internal and external professional relationships.
Ability to effectively lead volunteer teams; experience leading with influence.
Adept at business software (e.g. Microsoft teams, and related products) and data analysis tools
Requires the qualities and characteristics to represent the Executive Director and organization when called upon to do so.
Telecommuting is allowed.
Additional Salary Information: •Health benefits (medical, dental, vision) with 80% employer contributions to monthly premiums for you and your dependents
•NIRSA paid long-term disability, AD&D, life insurance, long-term care insurance.
•Paid time off starting at 12 hours a month and increasing to 16 hours a month after your 2nd anniversary.
•10 paid holidays a year
•4 paid days during the annual office closure week
•Cellphone reimbursement at $45/month
•NIRSA will make a 401k contribution of 14% of your salary comprised of 3% safe harbor + 11% discretionary (which has been awarded for the past 10+ years). 401k eligibility is after your first year and 1,000 hours.
•Onsite gym facility
About NIRSA - Leaders in Collegiate Recreation
NIRSA comprises and supports leaders in collegiate recreation.
As college and university students develop into future leaders, NIRSA members support their learning and growth by fostering lifelong habits of wellbeing. Leadership, teamwork, dedication, and respect are among the many skills exercised by inclusive competition, fitness, and recreation. Since its founding in 1950, NIRSA membership has grown to comprise nearly 4,500 dedicated professionals, students, and businesses, serving an estimated 8.1 million students.
NIRSA believes that collegiate recreation is a significant and powerful key to inspiring wellness in local, regional, and global communities.