The National Rural Water Association (NRWA) is the nation’s largest professional association of public water and wastewater systems, with a membership of over 31,000 utilities. NRWA is a non-profit 501(c)(6) organization that provides training and technical assistance through 49 State Associations to small utilities across the United States and U.S. territories. NRWA currently receives more than $50 million per year in federal funding through federal grants, contracts, and cooperative agreements to support Rural Water initiatives.
About the Position The Chief Operations Officer (COO) is a key senior role at NRWA and reports to the Chief Executive Officer. The position will be based at NRWA Headquarters in Duncan, Oklahoma. The selected person will focus on operationalizing strategy, managing operations of the Duncan office, and other administration and management activities.
About the Ideal Candidate The preferred candidate should possess a demonstrated commitment to professionalism, a clear sense of integrity, and dedication to the mission of NRWA. Also preferred is experience working for an association, organization, or other related industries, having served at least 7 years in a senior management position. The preferred candidate for Chief Operations Officer should possess a bachelor’s degree or higher, or equivalent experience.
Required Skills: NRWA’s COO will need to be a problem solver with high energy and focus, excellent relationship-building skills, and strong abilities to communicate complex information to a variety of audiences. Other required attributes include the ability to build consensus, the ability to motivate staff, willingness to work long hours and travel when necessary, and willingness to share information. The successful candidate will be a person who is transparent, innovative, accessible, and accountable to the entire Rural Water organization.
Other Characteristics: We seek a solid human resources manager and a person with a passion for NRWA’s mission. The COO should be business-minded, an effective decision maker who is confident in his or her own ability, and a person with proven interpersonal skills who understands the importance of member service. NRWA is looking for a thoughtful professional who is a good leader, who is open to the ideas of others, who has unquestionable integrity with high moral and ethical values, who can operate in a fast-paced, high-stakes environment, and a proven ability to select, motivate, and lead a high-quality staff.
Job Description The Chief Operations Officer (COO) of the Association shall administer NRWA’s day-to-day headquarters office operation, affairs, and activities. The COO will ensure NRWA meets its staffing needs, including hiring, disciplining, or terminating certain employees. Knowing the NRWA’s personnel capabilities, the COO will help determine which projects the organization can pursue, making effective decisions regarding the operations of different departments.
Responsible to the Chief Executive Officer for the effective and efficient delivery of all federal grants and contracts, membership programs, conferences, and a range of corporate support functions, with particular emphasis on performance of financial, legal, and contractual requirements.
Manage NRWA’s Director-level posts and provide support and advice to the following groups:
Federal Programs – includes 6 USDA and 2 EPA cooperative agreements, grants & contracts employing nearly 400 field staff through State Associations.
Resource Development – includes Membership, Sponsorships, Affinity Programs, Communications, Meetings & Events.
Information Technology – includes oversight of a propriety log program, tracking 7.5 million data points annually, upgrading GIS capability, and implementing NRWA’s cybersecurity initiative.
Effectively engage across all functions at NRWA HQ to ensure there are robust processes in place to meet financial and performance targets.
Lead on operational and program efficiencies, thereby raising standards of practice, productivity, and value for money.
Oversee the development of effective information analysis to support strategic decision making, document positive outcomes, and improve program delivery.
Become an effective Executive team member, taking collective responsibility for the corporate governance of the organization.
Establish policies and procedures that promote Rural Water’s culture and vision.
Take the lead in expanding NRWA’s non-dues, non-governmental revenue streams.
Maintain and expand genuine relationships with State Associations, agencies, partners, and vendors.
Compensation The salary for the Chief Operations Officer position will be market driven, depending upon the experience and qualifications of the successful candidate. In addition, a competitive benefits package will be provided. This is a full-time position, and no outside employment or consulting will be allowed.
Relocation Reasonable relocation expenses will be paid by NRWA. Legal residence within 100 miles of the NRWA headquarters office is required and mandatory for the successful candidate. NRWA was founded in Duncan, Oklahoma in 1976 and continues to operate true to our rural roots. Duncan has a population of 22,000 people in south-central Oklahoma with nearby access to Oklahoma City (80 miles) and Dallas/Ft Worth (150 miles). Duncan enjoys a robust economy, low crime rate, moderate climate, and low cost of living.
It is anticipated that an offer for employment will be made in June 2021.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. NRWA will make reasonable accommodations in the application and/or interview process. The successful candidate must pass a background check and drug test.
Additional Salary Information: The salary for the Chief Operations Officer position will be market driven, depending upon the experience and qualifications of the successful candidate. In addition, a competitive benefits package will be provided. This is a full-time position, and no outside employment or consulting will be allowed.
About National Rural Water Association
The National Rural Water Association is a non-profit organization dedicated to training, supporting, and promoting the water and wastewater professionals that serve small communities across the United States. The mission of NRWA is to strengthen State Associations.