Our Headquarters is located in Westford, MA. Local and remote applicants will be considered for this position.
Serve as Executive Director for several of McKenna Management’s association clients. Oversee day-to-day operations, implement strategic priorities, serve as the primary point of contact for assigned clients. Work with other McKenna Management team members, including staff and contractors, to fulfill position responsibilities. Within the Scope of Services defined by each client, provide services to support the associations in the areas of:
Leadership (Governance, Board and Committee Support)
Provide professional counsel to clients’ Boards of Directors.
Attend all board meetings
Lead board orientations.
Contribute to the formulation of client policies, programs, and procedures.
Implement board decisions.
Balance the client’s programs and services with their mission statement and strategic plan.
Help client set realistic goals and take the initiative to help clients achieve objectives.
Take the initiative to help clients implement strategies and tactics and achieve their goals.
Manage projects to ensure targets, deadlines, and financial goals are met.
Report to respective Boards on a regular basis.
Work with support staff on setup requirements for Board/Executive/Committee meetings.
Keep Client Presidents or designated contacts fully informed of matters affecting the association
Provide committee and task force support.
Take a proactive role in providing leadership support and actively participate in clients' meetings.
Meetings (including exhibits and sponsors)
Plan and manage logistics of meetings, conferences and events, trade events, and training courses. This includes RFPs, venue selection, contract negotiations, food and beverage, A/V, planning, and marketing timelines, working with committees on program/speakers, and coordination of marketing materials and communications.
Assist with the development and management of event budgets.
Work with staff to ensure all meeting details are successfully handled.
Drive and monitor event marketing, including registrations and sponsorship, and exhibit sales.
Monitor registration numbers, sponsor revenue, and room pickup on a weekly basis; benchmark against previous years.
Travel onsite to events as needed to manage event operations.
Manage virtual events as needed.
Work with support staff on developing online meeting registration processes.
Assist clients with developing initiatives and marketing plans to sustain and grow membership.
Share latest best practices on membership with board/committees.
Work with support staff in developing and disseminating membership surveys as requested by clients.
Implement membership campaigns as requested by clients.
Provide clients with high-level summaries of surveys and campaigns.
Supervise support staff in their roles including outstanding membership service and database management.
Assist clients with budget development and maintain adherence to the budget.
Regularly monitor clients' financial positions; send monthly financial reports to clients’ Presidents and Treasurers accompanied by an executive summary.
Work with McKenna Management’s staff accountant to fulfill financial responsibilities requested by the clients including presenting and explaining financial statements as needed.
Communications & Publications
Work with McKenna Management’s Communications Specialist to create a variety of publications, including brochures, flyers, newsletters, directories, and other print and web pieces.
Work with support staff in sending broadcast emails.
Work with support staff in ensuring clients' websites are kept up to date.
Balance and allocate resources to meet client and McKenna Management’s objectives.
Maintain effective working relationships with officers, members, staff, vendors, and other parties associated with meeting the clients’ needs.
Supervise support staff, and define goals, development opportunities, and paths to success.
Coordinate advocacy initiatives with external lobbyists, if applicable.
A very positive, professional, and flexible demeanor is required. Must be a strategic thinker with the ability to anticipate the needs of the clients, learn quickly, organize details with minimal supervision, and prioritize multiple tasks in a fast paced environment. Must maintain confidentiality. Strong customer service focus and the ability to work collaboratively with volunteers, staff, and other stakeholders. Excellent writing, grammar, and editorial skills. Fanatical attention to detail, accuracy, and deadlines.
CAE preferred. Ongoing professional development is encouraged. Flexible hours, but work must be done by deadlines. Travel as required to clients’ board and other meetings which may include overnights and occasional night and weekend work.
Computer software used in this position includes, but is not limited to: Microsoft Office, YourMembership, MemberClicks, Constant Contact, and Ba. Other software programs may be used as needed. An extensive amount of e-mail communication.
Telecommuting is allowed.
Additional Salary Information: Please send salary requirements with cover letter. McKenna Management offers paid vacation, sick, and personal days in addition to paid holidays; health, dental, life and disability insurance; cell phone reimbursement; paid industry memberships/professional development allowances; and a 401 K retirement plan with a company match.
About McKenna Management, Inc.
McKenna Management is an accredited Association Management Company (AMC) that provides nonprofit associations with both full-service management and project management services.
We provide services to clients with diverse member populations including physicians, nurses, higher education professionals, senior business executives, interior designers, nutrition professionals, among others. We are pleased to also be the AMC for our own industry's association: The New England Society of Association Executives.
We offer creative and effective solutions to help your association be the best that it can be!