Education and Training, Meetings/Expositions/Events
4 Year Degree
Reporting to the Director, Education & Meetings, the Senior Manager is responsible for CHPA’s educational program content for all immersions, ad hoc seminars, and webinars and assists the Director, Meetings & Education with all other CHPA conferences. The Senior Manager develops, curates and executes educational program content by coordinating with staff, industry thought leaders, and member committees; expanding relationships with other associations; and understanding relevant consumer healthcare industry issues. The incumbent contacts and arranges for services of speakers from government, industry and other establishments; researches and develops new educational program ideas; analyzes the competitive landscape; and conducts evaluations of all education programs for program impact and relevance, best practices and effective marketing strategies.
In conjunction with CHPA senior staff and designated committees, the incumbent plans, develops, and executes education programming, CHPA Academy and webinars.
Manages event program committees.
Serve as primary liaison to the RSQ and Marketing Conference committees.
Works with SVP, Business Development & Industry Relations to manage Retail Liaison Committee and programming for immersions, as well as President’s Forum and programming for President’s Forum events.
Carries out a variety of duties for assigned educational programs, including:
Plans, develops, and executes educational content.
Confers with CHPA senior staff and committees to determine scope of programs and speakers.
Contacts and arranges for services of speakers and lecturers from government, industry, and other organizations.
Develops program objectives and writes session descriptions while conferring with staff leads, committee members, and speakers.
Manages production of conference, immersion, and webinar materials.
Oversees speaker logistics including speaker agreements, bio and headshot requests, registration, housing, and waiver and release for presentations.
Contacts and arranges for services of speakers from speaker bureaus.
Evaluates education program effectiveness to identifies possible revenue enhancements and/or cost savings.
Provides staff moderator scripts (when needed).
Collaborates with Senior Manager, Meetings and Director, Marketing and Communications on production schedules and marketing strategy related to conferences, immersions, and webinars, including the development and maintenance of critical path for all events within scope of responsibility.
Reviews marketing copy to ensure it is consistent with the program objectives.
Responsible for speaker presentations being posted to the CHPA website in conjunction with Director, Marketing and Communications.
Prepares and manages budgets for CHPA Academy and webinars, with support from Director, Education & Meetings and SVP, Business Development & Industry Relations. Manages speaker budgets for RSQ, immersions and other educational offerings.
Aids Director, Education & Meetings on all other educational programming for CHPA meetings as needed, including the Annual Executive, and other meetings on online engagement as needed.
Other projects and responsibilities may be added at the Association's discretion.
Required Education/Work Experience
Bachelor’s degree or equivalent experience required.
At least seven (7) years of experience in education or programming and meetings, preferably with a trade association.
Excellent project management, time management, and organizational skills with the ability to prioritize and manage multiple concurrent projects with various goals and deadlines.
Strong verbal and written communication skills and ability to interact with all levels of professionals, including senior level corporate executives, and ability to provide constructive feedback to speakers and groups to enhance educational programming.
Ability to work collaboratively with others, demonstrate flexibility, and contribute to supportive a respectful working environment.
Strong commitment to customer service.
Ability to operate effectively in an environment of limited direction.
Knowledge of Microsoft Office and association management software.
Additional Salary Information: In addition to rewarding staff via bonus and salary compensation, CHPA prides itself in providing a generous and competitive total rewards package, including but not limited to: Health insurance; Dental insurance; Life and AD&D insurance; Short- and Long-Term Disability; Flexible Spending Accounts; 401(k) retirement plan, including matching and discretionary contributions by the organization; mobile communication device reimbursement for eligible employees; parking and/or public transportation allowance; holiday, vacation, personal leave, and sick leave; flexible work arrangements; professional development opportunities; employee events; and a Wellness Program.
Internal Number: 2021-02
About Consumer Healthcare Products Association
For more than 138 years, the Consumer Healthcare Products Association (CHPA) has served as an effective and vital advocate for the consumer healthcare products industry.
A member-based trade association, CHPA represents the leading manufacturers and marketers of over-the-counter (OTC) medicines and dietary supplements. CHPA members' products provide millions of Americans with safe, effective, and affordable therapies to treat and prevent many common ailments and diseases.
The association provides leadership and guidance on regulatory and scientific issues to Congress; state legislatures; and federal, state, and international government agencies. CHPA also shares educational tools and information with partners across the globe to ensure the safe and responsible use of OTC medicines.
In 2020, CHPA launched its dietary supplements strategy; flexing its well-established and comprehensive services in the consumer healthcare industry, including scientific affairs, government affairs, and communications.
Empower self-care by preserving and expanding choice and availability of consumer healthcare products.
Happier, healthier lives through responsible self-care.