The American Academy of Audiology is looking for a part-time, 20-hours a week, Member Services Assistant who will report directly to the Senior Director of Membership. The position is entry-level – previous office or administrative experience desired – and will require some in-office work.
Main Job Accountabilities Under direction of the Senior Director of Membership, executes the processing of new member applications, member renewals, and membership campaigns as well as mailing membership materials to new members and Life members. Maintains the integrity of the organization's AMS, making corrections as required and/or requested by members. Receives and processes returned mailings. Manages the sales and fulfillment of publication and merchandise ordering for the online Academy store. Tracks inventory for online Academy store. As part of the membership team, answers the phone regularly and manages member and non-member inquiries and requests with quality customer service and care. Assists front desk/reception as needed. Other duties as assigned.
To apply, please send a resume, cover letter, and salary history.
About American Academy of Audiology
The American Academy of Audiology is the world's largest professional organization of, by and for audiologists. Representing the interests of approximately 11,000 audiologists, the Academy is dedicated to providing quality hearing care services through professional development, education, research, and increased public awareness of hearing and balance disorders. The Academy includes two essential embedded entities: the Student Academy of Audiology (audiology student governance) and the American Board of Audiology (professional certification). Additionally, the Academy provides oversight to the American Academy of Audiology Foundation (philanthropy) and the Accreditation Commission for Audiology Education (academic standards).