Position Summary
TDI is currently seeking a highly organized, reliable Office Manager to oversee the day-to-day operations in our fast-paced, client-focused office based in Washington D.C. The Office Manager will also serve as the face of our firm and will be expected to be poised with a specific emphasis on efficiency and professionalism. The candidate will directly report to and provide support to the firm’s Managing Director of Administration. This role will be responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control, administration staff coordination and task delegation. The successful candidate will be an energetic, experienced professional that has a high degree of integrity and doesn’t mind wearing multiple hats. The candidate must be an excellent communicator and demonstrate strong organizational and interpersonal skills.

Primary Responsibilities

• Manage the office reception desk by answering telephones, greeting guests and providing general support to office visitors.
• Serve as the point person for all office services including maintenance, mailing, shipping, supplies, equipment, and errands.
• Organize and schedule meetings and a variety of appointments.
• Monitor and maintain office supplies inventory.
• Review and approve office supply acquisitions.
• Coordinate with the firm’s internal IT department on all office equipment.
• Manage service provider and landlord relationships and facilitate contract and price negotiations with third parties ensuring that all items are invoiced and paid on time.
• Manage executives' schedules, calendars and appointments.
• Ensure office efficiency is maintained by carrying out planning and execution of equipment procurement, layouts and office systems.
• Develop and implement office policies by setting standard operating procedures that guide the daily administration of the office.
• Mentor office staff to ensure top performance by providing them adequate coaching and guidance.
• Allocate available resources to enable successful task performance.
• Ensure office financial objectives are met by preparing annual budget for the office, planning the expenditures, analyzing variances and carrying out necessary corrections that may arise.
• Lead the planning and execution of company events.
• Maintain a safe and secure working environment.
• Review and analyze special projects as needed and keep the management properly informed.
• Reports to the Director of Administration and works closely with HR.

Desired Skills & Knowledge

• Superior organization skills and a high attention to detail.
• Strong problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to multi-task in a fast-paced environment.
• Excellent interpersonal skills.
• Knowledge of business and management principles.
• Understanding of administrative concepts, practices, and procedures that are used in a professional services/consulting environment.
• Ability to maintain discretion and confidentiality at all times.

TDI is committed to equal opportunity employment. Applicants receive consideration for employment without regard to gender, gender identity, race, religion, national origin, ethnicity, sexual orientation, marital status, veteran status, age, disability or any other legally protected basis, in accordance with applicable law.