Customer Service and Support, Meetings/Expositions/Events, Membership
Boutique association management company seeking experienced association management professional to lead and manage all aspects of client work including:
Customer service - answering phone calls and emails in a professional manner
Membership - managing membership lists and information
Events - managing events large and small ranging in size from 20 to 2,500+ attendees and type from professional development events to trade shows
Finances - managing bookkeeping in QuickBooks
Publications - creating exhibitor guides, sales brochures, and course catalogs using tools such as Microsoft Word, Publisher, and Adobe Creative Cloud products
Fund-raising - solicitation of sponsors and donors
Sales - solicitation of students for courses (people who have expressed interest at a trade show or by attending webinars, etc.)
Webinar management - management of webinars and working with speakers
Certification program – administration of issuing certificates and grading exams
Marketing – social media marketing and growing of followers
Website support - updating of websites
As a small boutique association management company managing 12+ associations, staff members must be comfortable working on many projects simultaneously and working both with other staff as well as many volunteers. Seeking a program director who can work independently, but also coordinate with others in all facets of projects.
Office is an addition on a home with separate employee access.
Specific expertise required:
Expert in all Microsoft Office products
Project management skills
Experience using Quickbooks online
Experience using all social media platforms
Ability to learn quickly how to use different membership and data management systems
Additional experience hoped for:
Experience using MailChimp and Constant Contact
Ability to update/edit websites using basic html/css and Wordpress Admin panel
Ability to use Adobe Creative Cloud
Experience managing webinars using GoToWebinar / GoToMeeting
Additional Salary Information: 2 weeks of PTO after 6 months, subsidized health care
About International Association Management, Inc.
IAMI currently manages 12 nonprofit organizations. Our services include event management such as trade shows, professional development meetings, and golf outings. In addition we provide financial management, website management and hosting, marketing, education programs, certification programs, and more. While headquartered in the Chicago suburbs are clients are global.