Candidates must be authorized to work in the United States for any employer without sponsorship.
Interested candidates should include their salary requirement with cover letter and resume and send to the listed email address.
MCI USA is an Equal Opportunity Employer.
Summary: The Senior Manager, Learning and Success, directs the professional development and learning programs, including the development, creation and execution of conferences, in-person programs and virtual PD initiatives, including serving as staff liaison to related volunteer committees.
Directs all aspects of SLA professional development programming including in-person conferences and programs, virtual programming and collaborative programming with units and affiliated organizations.
Oversees all aspects of the Annual Conference and Leadership Symposium including, but not limited to, overall timeline, content development, submission and review process and scheduling, speaker and keynote management and collaboration with Events, Operations and Fundraising departments.
Develops and manages all education and training programs for SLA with assistance from related volunteer committees, including coordinating speakers and facilitators, developing program, organizing and shipping materials and evaluating results. Attends all conferences and events, as required. Provides a minimum of quarterly reports to the board on program success.
Serve as primary staff liaison to Annual Conference Advisory Councils, Professional Development Advisory Council, Competencies Task Force, co-liaison to Board of Directors Cabinet responsible for committee management and coordination.
Manage all aspects of education sessions, CE classes and certificate courses for professional development programming and events.
Works with SLA Member Engagement Team to plan, coordinate and implement Unit Leader training in conjunction with the Board of Directors Cabinet.
Manage and coordinate content development of new programming and revision of existing programming.
Manage relationships with third party education providers including contract management, marketing efforts, and course implementation.
Work with councils, committees and groups mentioned above to develop new education and training products.
Work with Membership Engagement and Marketing/Communications to development marketing plans for appropriate events, training and programs.
Supervises the Coordinator of Learning & Success
Supervisory Responsibility - Coordinator of Learning & Success
Fiscal Duties -
Develops and manages the budget related to learning and professional development programs, including, the Annual Conference and Leadership Symposium.
Complete MCI USA timesheets
Other duties as assigned
Serve on appropriate MCI USA Matrix Management Teams; and
Function as MCI USA team member in accordance with MCI USA’s corporate vision and guiding principles.
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: Bachelor’s degree (B.A.) from a four-year college or university; and four to six years related experience and/or training. Has launched new education programming. Experience in education, project/program management and marketing preferred.
Computer Skills: Proficient in Windows environment, word processing (Word), spreadsheets (Excel), association management software (AMS), proposal review software (FluidReview), speaking management software, GoToMeeting & GoToWebinar, SurveyMonkey, electronic mail, and the Internet.
Other skills/competencies required:
Ability to solve practical problems and deal with a variety of concrete variables in routine and non-routine situations.
Excellent organizational, communication and writing skills.
Strong work ethic, customer service attitude and attention to detail.
Ability to function as a team player; and initiative in solving problems or making recommendations.
About MCI USA
MCI USA’s Association Management & Consulting business unit (formerly Coulter) is one of fewer than 10 companies worldwide that earned dual Charter Accreditation from the Association Management Company Institute (AMCi), and the American Society of Association Executives.
For more than 25 years we have accepted the challenge of transforming its high-profile national and international nonprofit clients from good to great.
From increasing membership, conference attendees and sponsorship revenues to driving digital innovation or simply finding answers to an operational challenge, our experts can help you meet key long- and short-term objectives.
We tailor our solutions to your specific challenges and opportunities, researching new market opportunities and designing business and product strategies to help you gain entry into new markets and grow sustainably.
Partnering with offices in 60+ cities around the globe, our association teams are constantly identifying, developing and sharing solutions to help you tackle the global trends affecting associations.
Our research helps you to stay ahead of the game, ensuring that your value proposition is unique, meets the concrete needs of current and potential members and advances your association's mission.