Education and Training, Meetings/Expositions/Events, Project Management/Program Development
Leads, develops, and executes NHPCO’s strategic vision for educational and professional development activities using innovative approaches to learning. Identifies and cultivates strategic partnerships with national organizations to enhance the professionalism of hospice and palliative care and develop the leaders of the future. Leads and develops revenue-generating programs and member services that utilize cutting-edge technologies to enhance the experience of NHPCO’s learners. Serves as the primary staff liaison for NHPCO’s Professional Education Committee.
Directly supervises employees in the Professional Development area. Provides leadership and mentoring to members of the Professional Development team. Carries out supervisory responsibilities in accordance with organization’s policies and applicable laws. Responsibilities include participation in interview process, orienting and training employees; planning, assigning, directing and evaluating work; providing feedback and identifying opportunities for improvement; addressing issues and resolving problems; appraising performance.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Facilitates the development and leads the implementation of NHPCO’s strategic educational priorities.
Develops and executes a comprehensive annual educational strategy based on NHPCO’s strategic plan, the bi-annual educational needs assessment, membership survey results, financial goals, environmental factors, technological advances, and other information that is available and relevant.
Leads the development of innovative and novel strategies to further the professional development of hospice and palliative professionals and the field.
Identifies trends that drive the development and successful implementation of educational programming and activities to meet diverse needs of members.
Keeps abreast of industry developments (including both hospice/palliative care and education) and explores emerging content needs and content delivery methodologies.
Develops and assumes fiscal oversight of the professional development/education program budget and addresses variances throughout the year.
Participates in related national organization meetings/conferences to learn what other organizations are doing that is innovative, successful, and valued by their members.
Monitors and engages with related national organizations to facilitate NHPCO’s involvement in their educational and other offerings.
Serves as the primary staff liaison to the Professional Education Committee and its subcommittees.
Represents NHPCO on committees and in meetings and presentations with current and potential national partners on activities and programs in alignment with NHPCO’s strategic goals.
Oversees the design, implementation, evaluation, and utilization of a bi-annual formal education needs assessment in collaboration with the Professional Education Committee and Research teams.
Continually evaluates opportunities for customized original and/or partner programming with other organizations, including state organizations, provider members, etc.
Partners with organizations to take end of life care education to broader professional audiences.
Leads a process that encourages and supports NHPCO staff in the creation and delivery of educational programs and activities, educational toolkits, manuals, and curricula for end-of-life care professionals.
Leverages content experts within NHPCO staff and membership to develop curriculum.
Works with NHPCO staff to increase efficiencies, improve customer service, and promote and market NHPCO’s educational offerings.
Responsible for the identification, selection, and delivery of educational content for annual national conferences, 24+ annual Webinars, Hospice Manager Development Program, and EOL (End-of-Life Education Online).
Analyzes the evaluation results from all professional development programming and activities by participants and faculty as part of a comprehensive quality improvement process.
Monitors and evaluates competitive programs from providers, consultants, and others offering EOL related educational programs.
Supervises staff who ensure compliance with the continuing education/continuing medical education requirements of:
Accreditation Council for Continuing Medical Education;
American Nurses Credentialing Commission;
National Board of Certified Counselors;
National Association of Social Workers; and
Others as appropriate.
Monitors and engages with providers and professionals involved in innovative programs and facilitates their involvement in presentations at NHPCO educational events.
Leads engagement with all areas of the organization to identify potential faculty to be invited to participate in NHPCO programs (ex: MedPAC, CMS, disease specific initiatives, etc).
Competencies To perform the job successfully, an individual should demonstrate the following competencies:
Association experience preferred, including understanding of learning management systems, innovative approaches, and learner-centric focus. Demonstrated understanding of inter-professional learning. Experience leading the development and implementation of all aspects of educational program design including: needs assessments, curriculum development, teaching and evaluation; current knowledge of the field of education, trends and the ability to integrate knowledge into the planning process; fiscal oversight including budget development; ability to develop and lead the professional development strategic priories; problem-solving abilities; ability to approach challenges with creativity and innovation; knowledge of continuing education/continuing medical education accreditation; ability to utilize information technology to maximize efficiency; excellent communication skills (verbal and written composition); ability to lead and work as part of a team; ability to coach and mentor others.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Masters degree preferred, along with five to ten years’ experience designing, delivering and evaluating educational programs/activities. Expertise in leadership development and with continuing education/continuing medical education accrediting bodies preferred. Experience in hospice and palliative care is desirable but not required.
Certificates, Licenses, Registrations
Certified Association Executive (CAE) preferred.
To perform this job successfully, an individual should have the ability to utilize all information technology to maximum efficiency, including (but not limited to) Microsoft Word, Excel, PowerPoint, SharePoint, Dropbox, and related organizational software programs.
Ability to work extended hours during peak times; ability to travel by air and for extended periods.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to stand and walk. The employee is frequently required to use hands to manipulate, handle, or feel and to reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Competitive salary commensurate with experience, excellent benefits, conveniently located at King St. Metro in Alexandria, Virginia. To apply, send cover letter, resume, and salary requirements to email@example.com. Please reference “Senior Director, Education & Professional Development” in the subject line. Principals only / no phone calls please. Only candidates selected for interview will be notified.
About National Hospice & Palliative Care Organization
The National Hospice and Palliative Care Organization (NHPCO) is the largest nonprofit membership organization representing hospice and palliative care programs and professionals in the United States. The organization is committed to improving end-of-life care and expanding access to hospice care with the goal of profoundly enhancing quality of life for people dying in America and their loved ones.
With headquarters in Alexandria, Virginia, the National Hospice and Palliative Care Organization advocates for the terminally ill and their families. It also develops public and professional educational programs and materials to enhance understanding and availability of hospice and palliative care; convenes frequent meetings and symposia on emerging issues; provides technical informational resources to its membership; conducts research; monitors Congressional and regulatory activities; and works closely with other organizations that share an interest in end-of-life care.
The National Hospice and Palliative Care Organization was founded in 1978 as the National Hospice Organization. The organization changed its name in February 2000 to include palliative care. Many hospice care pro...grams added palliative care to their names to reflect the range of care and services they provide, as hospice care and palliative care share the same core values and philosophies. Defined by the World Health Organization in 1990, palliative care seeks to address not only physical pain, but also emotional, social, and spiritual pain to achieve the best possible quality of life for patients and their families. Palliative care extends the principles of hospice care to a broader population that could benefit from receiving this type of care earlier in their illness or disease process. To better serve individuals who have advanced illness or are terminally ill and their families, many hospice programs encourage access to care earlier in the illness or disease process. Health care professionals who specialize in hospice and palliative care work closely with staff and volunteers to address all the symptoms of illness, with the aim of promoting comfort and dignity.