Under the general supervision of the meetings & conventions director, the registration and conference specialist conducts registration activities in support of ATSSA sponsored events during the pre, onsite and post show phases; assists with the management of contracts and vendors; supports conference activities and provides logistical support for government relations activities.

-         Conducts pre-show logistics activities including determining the registration site launch date in collaboration with marketing; determines registration deadlines with the registration vendor including due dates for initial information (categories, rates, demo questions, etc.), site build, testing, review and site launch.

-         Coordinates the process of gathering registration information including profile information, demographic questions, registration categories and pricing and additional products or events; researches and makes recommendations to director of meetings and conventions on emerging vendors and technology that may benefit ATSSA’s meetings.

-         Updates and distributes weekly and cumulative registration reports; works with department director and meetings manager to determine other necessary reports; in collaboration with meetings manager and registration vendor determines promo code process.

-         Orders supplies and coordinates sponsorship fulfillment for registration items including badge stock, ribbons, badge holders; determines applicable deadline dates with vendors and communicates information to team; coordinates any orders between sponsors and vendors; proofs and edits badge format, tickets, text and artwork in collaboration with marketing and the vendor; orders supplies needed on-site and packs registration box.

-         Assists with the development of registration floor plan by confirming location and creating registration layout with general service contractor and registration vendor; in collaboration with meetings manager, determines equipment needed and ordered for registration layout; sends registration vendor specifications to meetings manager (electrical, internet, office, etc.); develops and proofs registration signage (headers, hours, etc.).

-         Assists with onsite management of registration space and temporary staff; assists with the development of on-site temporary staff schedule, assists with the creation of the temporary staff guidelines, trains temporary staff; ensures the registration space is set-up properly on time; manages temporary staff; enforces registration rules for attendees and exhibitors; answers registration customer service questions.

-         Compiles post-show registration reports and updates post show reports with SWOT analysis and registration data.

-         Assists with conference duties including the selection of contractors through the RFP process; the development of room sets and specs; assists with the finalization and coordination of BEOs with catering vendors and assists with the coordination of contracts for speakers.

-         Provides logistical support for federal and state government relations activities including the annual Fly-In, PAC receptions and state level meetings. 

-         Serves as a primary point of contact for registration questions and serves as back-up to other department members.

-         Facilitates continuous communication between meetings staff, other impacted staff and vendors.

-         Other duties as assigned.