The Conference Coordinator is responsible for managing the conference registration of participants and members for events of which NADCP provides registration and event management services. The coordinator will serve as a member of the conference management team providing onsite registration and support services to small meetings as well as our national conference of over 5,000 attendees. The coordinator will assist the team with event coordination to include all aspects of event management.
Report to: Director of Conferences
Primary duties include:
Assist in the creation of customized online registration and membership site and reports.
Maintain membership and conference database.
Maintain email lists for registration and membership, enter registrations received by mail and proof registrations online.
Provide call center telephone customer service, as well as handling mail, and email inquiries regarding registration and housing, and other pertinent matters for NADCP events.
Handles registration and membership questions, concerns, updates, substitutions, or changes.
Create and produce registration lists, name badges, and office supply ordering/printing prior to event and facilitate the assembling of conference materials onsite.
Complete daily, weekly, monthly and final status reports as required for events.
Assist with onsite registration as needed including transport of materials, managing and training staff and temporaries, setting up registration area, and attendee check-in.
Update database post event with new registrations, substitutions, etc. and produce final report for program close-out.
Facilitates mass mailings of membership correspondence (IE: renewal letters and training notifications).
Enter all exhibitor, speaker and VIP information into registration database.
Contract with and onsite management of nurse and temporary staff.
Accompany event management team to events and serve as onsite registrar, handling onsite registrations, and other duties as needed to support the smooth operation of the event.
Ability to work a flexible schedule, including days, evenings, nights, weekends, and holidays.
Demonstrate good judgment and critical thinking in a high performance, fast-paced work environment.
Conduct post-event evaluations to determine how future events could be improved.
Strong organizational skills with demonstrated ability to handle multiple projects and details simultaneously.
Ability to work independently and as part of a team. ? Excellent oral and written communication skills.
Excellent analytical, organizational, and interpersonal skills. Attention to details. Strong customer service skills including telephone support.
Microsoft Office (Excel, Word, Powerpoint). Able to work on various database platforms and manage web pages.
The National Association of Drug Court Professionals (NADCP) is the premier national membership, training, and advocacy organization for the Drug Court model, representing over 27,000 multi-disciplinary justice professionals and community leaders. NADCP hosts the largest annual training conference on drugs and crime in the world and provides 130 training and technical assistance events each year through its professional service branches, the National Drug Court Institute, the National Center for DWI Courts, and Justice for Vets. NADCP provides and outstanding work environment, highly competitive salary, outstanding benefits, 401(K) plan, flexible work schedule, and free parking. For more information please visit us on the web at www.AllRise.org